Job Description
Description
We are looking for a Patient Service Representative to support a high-volume healthcare environment through attentive scheduling and patient-facing service. This is a contract position based in the Greater Philadelphia Region with a primarily remote schedule after completion of initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings experience from a medical office, hospital, or similar clinical setting and can confidently navigate patient scheduling while using Epic software. Flexibility is important, as the role may include varied weekday shifts and rotating weekend coverage.
What you get to do every single day:
• Coordinate patient appointment scheduling, rescheduling, and cancellations while maintaining accuracy across calendars and records.
• Respond to inbound patient inquiries with professionalism, providing clear guidance on appointments, services, and next steps.
• Use...
We are looking for a Patient Service Representative to support a high-volume healthcare environment through attentive scheduling and patient-facing service. This is a contract position based in the Greater Philadelphia Region with a primarily remote schedule after completion of initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings experience from a medical office, hospital, or similar clinical setting and can confidently navigate patient scheduling while using Epic software. Flexibility is important, as the role may include varied weekday shifts and rotating weekend coverage.
What you get to do every single day:
• Coordinate patient appointment scheduling, rescheduling, and cancellations while maintaining accuracy across calendars and records.
• Respond to inbound patient inquiries with professionalism, providing clear guidance on appointments, services, and next steps.
• Use...
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