Job Description
Become a vital part of customer care at LifeLabs as a Patient Service Centre Assistant. This part-time role focuses on delivering exceptional service and ensuring smooth patient experiences.
LifeLabs seeks a Customer Service Centre Assistant to greet clients and manage specimen collection efficiently. Responsibilities include data entry, reviewing requisitions, and maintaining a clean workspace. Your role will defuse customer concerns and promote trust while ensuring patient safety throughout their visit.
Key Responsibilities:
• Welcome patients warmly to LifeLabs each shift
• Enter customer information into the Queue/Patient Wait Time system
• Process and verify incoming specimens accurately
• Troubleshoot issues related to missing specimens
• Maintain a clean and organized workspace
Requirements:
• 1-3 years of customer service experience
• High School diploma or equivalent
• Strong communication and interpersonal skills
• Proficient in Word and Ou...
LifeLabs seeks a Customer Service Centre Assistant to greet clients and manage specimen collection efficiently. Responsibilities include data entry, reviewing requisitions, and maintaining a clean workspace. Your role will defuse customer concerns and promote trust while ensuring patient safety throughout their visit.
Key Responsibilities:
• Welcome patients warmly to LifeLabs each shift
• Enter customer information into the Queue/Patient Wait Time system
• Process and verify incoming specimens accurately
• Troubleshoot issues related to missing specimens
• Maintain a clean and organized workspace
Requirements:
• 1-3 years of customer service experience
• High School diploma or equivalent
• Strong communication and interpersonal skills
• Proficient in Word and Ou...
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