Job Description
Patient Service Administrator – Remote role
Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider.
The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.
Responsibilities as a Customer Administrator:
* Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
* Booking appointments for customers as required.
* Working through email enquiries and escalating as required.
* Dealing with enquiries, answering queries, calls and escalating to relevant departments.
* Appropriately and sensitively deal with professionals, customers and clients.
* Always adhere to strict policies regarding confidenti...
Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider.
The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.
Responsibilities as a Customer Administrator:
* Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
* Booking appointments for customers as required.
* Working through email enquiries and escalating as required.
* Dealing with enquiries, answering queries, calls and escalating to relevant departments.
* Appropriately and sensitively deal with professionals, customers and clients.
* Always adhere to strict policies regarding confidenti...
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