Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Patient Scheduling Support Representative - REMOTE. In this role, you will be essential in facilitating efficient communication between patients and clinical operations, managing appointment changes through various channels. By ensuring a smooth scheduling experience, you will contribute to the overall satisfaction of patients and enhance their healthcare journey. Your efforts will directly impact patient care by optimizing scheduling processes and providing timely responses to patient inquiries, all within a fast-paced, remote-first environment.

Accountabilities

  • Play a critical role in supporting live patient scheduling and rescheduling
  • Serve as the frontline communicator between patients and clinical operations
  • Thrive in a fast-paced, remote-first startup environment
  • Respond to patient replies triggered by reschedule notificat...

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