Job Description
Description
Location: UCHealth Memorial Hosp Central, US:CO:Colorado Springs
Department: SRSS Patient Representatives
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $22.80 - $29.64 / hour. Pay is dependent on applicant's relevant experience
This position is an onsite role and does not offer a hybrid or remote option
Summary:
Serves as a liaison between patients/family members and all departments in identifying and solving patient problems. The overall goal is to improve the patient and family experience.
Responsibilities:
Compassionately communicates, mediates, investigates, and documents patient and guest complaints and grievances, working towards timely, and satisfactory resolution.
Understands and explains policies and procedures, and regulatory and accreditation standards, in response to patient complaints/grievances and patient experience.
Regularly ...
Location: UCHealth Memorial Hosp Central, US:CO:Colorado Springs
Department: SRSS Patient Representatives
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $22.80 - $29.64 / hour. Pay is dependent on applicant's relevant experience
This position is an onsite role and does not offer a hybrid or remote option
Summary:
Serves as a liaison between patients/family members and all departments in identifying and solving patient problems. The overall goal is to improve the patient and family experience.
Responsibilities:
Compassionately communicates, mediates, investigates, and documents patient and guest complaints and grievances, working towards timely, and satisfactory resolution.
Understands and explains policies and procedures, and regulatory and accreditation standards, in response to patient complaints/grievances and patient experience.
Regularly ...
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