Job Description

**Patient Access Customer Service Representative**

**On-Site: Austin, TX | Ascension Seton Medical Center**
**Shift Schedule: Sunday to Wednesday, 7 AM to 5:30 PM**

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

**What You...

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