Patient Guest Relation Rep (PT Weekends)

Location: Franklin Square Medical Center
Status: Part-time, 20-hours per week

Schedule: Weekends, Saturday & Sunday 6:30am-3:00pm

General Summary of Position
Serves as a primary contact to patients family members or visitors. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations. Seeks to solve patient/guest problems and/or complaints or escalates to other personnel when needed. May be responsible for the issuance of identification badges to associates vendors and contractors. May receive prioritize and dispatch emergency and non-emergency calls for security services. Patient and Guest Relations Representatives are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work off-shifts.

Primary Duties and Responsibilities