Patient Account Associate Tier I - Credit Balances

**Job Description:**
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner..
**Essential Functions**
+ Identifies appropriate payment details and saves back-up as appropriate.
+ Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
+ Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
+ Abel to navigate various payer claim portals and understand payer functionality.
+ Interacting with others by effectively communicating both orally and in writing.
+ Operate computers and other office equipment, as well as various co...