Patient Access & Scheduling Associate

Position Details

:

Work Shift:

Varied Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Patient Access & Financial Services

Overview of Position:

The Patient Access Associate greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery. Tasks include the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents.

ESSENTIAL DUTIES
1. Greets patients, family members and visitors in an appropriate and courteous manner, determining their need for assistance including directions or other assistance.
2. Adjusts the sequence of registration/transportation based upon departmental guidelines and/or personal judgment when the health of the patient is in question. Determines the type of service the pati...