Job Description

We’re looking for a highly organised, detail-focused coordinator to manage cleaning bookings and provide weekend operational support (Saturday & Sunday), plus an additional half-day during the week to meet and liaise with the Operations Manager.

You’ll manage cleaning bookings end-to-end — allocating cleaners, confirming client appointments, tracking payments, updating systems, and ensuring every job runs smoothly. You’ll be the central point of communication between clients, cleaners, recruitment, and management.

Key Responsibilities:

  • Allocate cleaners and arrange backup cover

  • Confirm schedules and communicate with clients and cleaners

  • Monitor payments and booking status

  • Manage changes, cancellations, and last-minute replacements

  • Track daily job progress and resolve issues

  • Maintain accurate records in CRM/scheduling systems

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