PARTS SUPERVISOR

Reporting to the Parts & Retail Manager, you will play a key role in delivering excellent customer service, supporting the team, and ensuring smooth operations across sales, stock control, and showroom presentation. You will also act as the escalation point in the Manager’s absence, helping to maintain high standards and team performance.

Essential Skills / Experience

• Previous experience in a retail or showroom environment
• Sales experience and a target-driven mindset
• Knowledge of horticultural or agricultural machinery/products
• Experience in stock control or parts departments
• Support the daily operation of the parts department and showroom, allocating tasks as required
• Deliver outstanding customer service, responding to product and service enquiries both in person and remotely
• Maintain showroom standards, ensuring products are well presented, correctly priced, and fully stocked
• Process s...