Job Description
Key Outputs
Build productive, professional relationships and strategic partnerships with key personnel in assigned underground customer accounts. Knowledge of underground mining and underground equipment.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
Assist with quotes for parts, service, and equipment management solutions.
Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs.
Responsible for Marketing after sales products and services
Liaison Between Barloworld and Customer accounts
Business Planning and / Budgeting Planning
Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
Compile and subm...
Build productive, professional relationships and strategic partnerships with key personnel in assigned underground customer accounts. Knowledge of underground mining and underground equipment.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
Assist with quotes for parts, service, and equipment management solutions.
Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs.
Responsible for Marketing after sales products and services
Liaison Between Barloworld and Customer accounts
Business Planning and / Budgeting Planning
Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
Compile and subm...
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