Job Description

Tasks

  • Greet and serve customers at the parts counter in a professional manner.
  • Answer phone calls and emails, ensuring prompt and courteous service.
  • Process parts orders quickly and accurately.
  • Support technicians in identifying, ordering, and tracking required parts.
  • Order parts from suppliers to meet customer and shop needs.
  • Follow up on pending orders and proactively manage outstanding requests.
  • Participate in physical inventory counts and daily cycle counts.
  • Contribute to effective inventory management.
  • Process returns, credits, and warranty-related requests.
  • Communicate proactively with customers to ensure proper follow-up.
  • Identify opportunities to suggest additional parts or solutions tailored to customer needs.
  • Provide ongoing support to the parts department and after-sales service team.
  • Complete tasks assigned by the Parts Manager wi...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Bedard Ressources today.

    Submit Application