Job Description

Here’s what you’ll deliver:

  • Assisting customers with parts inquiries, in person, on the phone and electronically.
  • Filling orders for Service Technicians in the Service Department.
  • Placing orders in a timely fashion.
  • Maintaining proper inventory levels.
  • Inspect damaged parts brought in by customers to determine the proper replacement. 
  • Identifying the necessary part(s) required on the basis of the customer's description of issues. 
  • Examining returned parts for defects and confer with customers about exchanging the part or processing a refund. 
  • Consult catalogs for stock numbers and prices and bring parts from the stockroom. 
  • Suggesting part(s) that is interchangeable, placing special orders for a part, or referring the customers at another business location, if a customer needs a part that is not stocked. 
  • Unpacking and marking incoming parts and ...

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