Partner Operations Claims Analyst

This is a great opportunity to join a dynamic Outsourced Team with our Microsoft client. We are looking for a full-time consultant based in Latin America (preferably Colombia, Mexico, or Brazil), to join our team that provides operational support to the retail business, helping the Sales and Marketing Teams manage investments with partners.

The ideal candidate is process-oriented, enjoys partner management, and has solid experience and understanding of partner incentive programs, including Market Development Funds (MDF). Because this role often interfaces with internal teams and external partners, you love putting on your customer service hat and utilizing your friendly demeanor to ensure the client, field, and partners are successful.

Responsibilities

• Support and manage operational processes for Market Development Funds Programs and Investment Programs
• Process and track multiple retail programs, offers and marketing claims
• Provide wh...