Job Description

Job Description

As a Partner Account Coordinator you will support the Customer Services and Network Services department, delivering a high level of customer service to Partners, customers of partners and internal stakeholders. You will need to be approachable and have the ability to think on your feet and solve problems day to day. 

Working hours: Monday - Friday 08:00 - 16:00/09:00 - 17:00 - weekly rotating shifts. Some occasional Saturday working may be required (possible to be done from home). 

Salary: £26660.55 per annum

Key Duties of a Partner Account Coordinator:

  • First point of contact for Partner Account and Network Services related enquiries
  • Problem solving for Partners, customers and internal departments
  • Meeting customer and client expectations and meeting agreed SLA’s
  • Collating accurate information for Partner KPI packs and internal business reporting
  • Provide accurate data in ...

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