Job Description

Participant Support Officer (APS3 Equivalent)
Location: Hervey Bay, QLD
ASAP start available
Full-time hours: 8:30am - 4:30pm, Monday to Friday
$37.36 hourly excluding super

About the Role
HOBAN is seeking a dedicated and customer-focused Participant Support Officer to join a high-performing team delivering frontline support services to members of the Pialba (Hervey Bay) community.

This role is ideal for someone who thrives in a fast-paced, people-focused environment and is passionate about helping individuals access the support and services they need. You will act as a key first point of contact, providing guidance, resolving enquiries, and supporting administrative processes to ensure a high standard of service delivery.

Key Responsibilities

  • Provide front-facing customer service via reception, phone, email, and digital channels
  • Respond to enquiries and resolve matters e...

Ready to Apply?

Take the next step in your AI career. Submit your application to HOBAN Recruitment today.

Submit Application