Job Description

The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.

Responsibilities:


Floor Leader on Duty Role:

  • Be a role model to others in providing exceptional Guest service to ensure a memorable experience

  • Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals

  • Model Experience First behaviors

  • Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing

    • Bear Builder Role:

  • Provide exceptional Guest service by Actively engage wit...

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