Part-Time Patient Care Coordinator Role

Join Canadian Addiction Treatment Centres as a part-time Patient Care Coordinator in Niagara Falls, ON. Focus on patient support, appointment management, and collaboration within a multidisciplinary team.
As part of a growing health organization, this role plays a crucial role in assisting individuals struggling with addiction. You'll communicate with patients and healthcare providers while managing appointment schedules and maintaining strict confidentiality. A commitment to excellence and empathy is essential in this dynamic environment.
Key Responsibilities:
• Respond to patient inquiries via all communication channels
• Schedule and confirm appointments using Accuro
• Work with the healthcare team on treatment plans
• Update and maintain patient data records
• Assist with administrative tasks in the clinic
Requirements:
• Medical Office Administrator certificate preferred
• Background in customer service with vulnerable individuals
• High proficienc...