Job Description

Benefits:


  • Employee discounts

  • Opportunity for advancement






Job Summary
Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports.  





Responsibilities 

  • Welcomes guests in a friendly, prompt and professional manner.

  • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.

  • Up-sells rooms whenever possible to maximize hotel revenue.

  • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to ...

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