Job Description

Job Overview


Summary/Objective
The Greeter serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. Ensures a customer-friendly environment and an exceptional customer experience.


Essential Functions

  • Greets showroom customers and determines the nature of their visit

  • Directs customers to the correct department

  • Notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson

  • Obtain and record basic demographic information about each customer, using dealership sales control system

  • Hands out brochures and other information to customers

  • Answers basic customer inquiries and refers more extensive inquiries to the appropriate person

  • Greets customers in the service department during morning rush hour and o...

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