Job Description

Open Position:

  • Team Lead (minimum 1 year Team Leader experience in a BPO setting)

Job Description

We are urgently hiring a Part-Time Data Entry Team Lead to manage a small team of three Data Entry Clerks. This role is positioned as a Junior Team Lead, working closely with a Senior Team Lead as part of a wider team.

The Team Lead will be responsible for overseeing daily operations, ensuring productivity and data accuracy, and providing guidance and support to team members.

Key Responsibilities

  • Manage daily task allocation and workflow for the data entry team
  • Monitor productivity, accuracy, and overall output quality
  • Conduct basic quality checks and performance tracking
  • Provide coaching, guidance, and support to Data Entry Clerks
  • Act as the main point of contact for coordination and reporting
  • Support the wider team and provide operational cover when required

Qualificat...

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