Job Description
Maxpert Coordinator (Contract: 1 March – 31 March 2026)
Role Overview:
We are looking for a proactive and detail-oriented Coordinator to support and monitor Maxperts' daily operations, ensuring timely order completion and excellent customer communication.
Key Responsibilities:
- Support, monitor, and coordinate Maxperts to ensure completion of work orders.
- Provide Level 1 technical support to Maxperts on site; escalate to Technical Support Level 2 when necessary.
- Manage customer communications regarding Maxpert arrival times through pre-call alerts and keep customers informed at all times.
- Escalate operational issues (e.g., return orders, non-standard installations, unreachable customers, or postponements) to the Maxis operations team.
- Ensure all orders are closed in the FSM portal upon completion.
- Prepare basic daily reports to track operations.
Qualifications:
- SPM leaver, semester bre...
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