Job Description

Description

Ensure accurate and timely handling of patent-related administrative tasks, maintain compliance with internal and client requirements, and provide exceptional client service while managing diary and workflow responsibilities.


CORE CRITIAL ROLE RESPONSIBILITIES


Practice Administration & Billing

  • Assist with billing, enquiries, and credit/debit notes; follow up on outstanding accounts; manage urgent matters promptly and efficiently.

  • Prepare and check bundles of documents for sending to the patent office for biding into letter patent.

  • Check, docket and dispatch letters patent and design registration certificates to client.

  • Prepare and check the electronic patent journal.

  • Prepares and processes debit/credit notes; manages outstanding accounts effectively.
  • Diary & Workflow Management

  • Handle own diary terms; follow up on outstanding WIP items; ensure timely completio...
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