Job Description
Elevate owner support at Big White Ski Resort as a full-time Owner Services Coordinator. Deliver exceptional customer service to property owners worldwide from our beautiful Kelowna location.
This on-site role places you at the heart of the Owner Relations Team, helping current and prospective owners manage their rental properties. The ideal candidate has a strong background in hospitality and is proficient in communication and organization. You'll field inquiries, maintain detailed owner information, and solve issues with a service-oriented approach.
Key Responsibilities:
• Direct incoming calls and emails professionally
• Ensure accurate rental management agreement information
• Resolve owner complaints with care
• Conduct thorough unit inspections as necessary
• Work closely with maintenance and housekeeping teams
Requirements:
• Strong background in hospitality or administration preferred
• Excellent organizational and time-management abilities
• Va...
This on-site role places you at the heart of the Owner Relations Team, helping current and prospective owners manage their rental properties. The ideal candidate has a strong background in hospitality and is proficient in communication and organization. You'll field inquiries, maintain detailed owner information, and solve issues with a service-oriented approach.
Key Responsibilities:
• Direct incoming calls and emails professionally
• Ensure accurate rental management agreement information
• Resolve owner complaints with care
• Conduct thorough unit inspections as necessary
• Work closely with maintenance and housekeeping teams
Requirements:
• Strong background in hospitality or administration preferred
• Excellent organizational and time-management abilities
• Va...
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