Job Description
The Overnight Houseperson role maintains the cleanliness and orderliness of public areas of the hotel and supports the housekeeping team.
Key Responsibilities
- Maintains professional internal/external guest service: smiles, creates eye contact, and uses employee/guest names.
- Maintains the cleanliness of the guest corridors, pool deck, and service areas and back of house associate areas, including washrooms and change rooms.
- Cleans the pool and pool change rooms.
- Cleans housekeeping storerooms, elevator foyer areas, parking & elevators.
- Handles guest and Room Attendant requests (i.e. towels, supplies), and offers all possible assistance.
- Picks up and delivers supplies from receiving to the storeroom, stocks the storeroom and linen closets.
- Reports maintenance deficiencies and unsafe working conditions.
- Assists with cleaning of the hotel restaurant as needed.
- Performs other relate...
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