Outreach Program Manager

Equation Staffing is currently recruiting Outreach Program Managers for our client located in downtown Calgary AB. The Program Manager provides 24/7 leadership and operational support under the direction of the Program Director. This role oversees program delivery, staffing, crisis response, performance management, and reporting. Program Managers ensure high-quality, compassionate care for clients while supporting and developing frontline staff.
Schedule: 3 On / 3 Off
• 12-Hour Shifts (Days & Overnights)
Pay Rate: $31.20/hr (days) to $33.70/hr (nights)
Key Responsibilities:

• Lead by example and ensure staff provide respectful, non-judgmental client care.
• Address and resolve client concerns and staff issues.
• Train, coach, supervise, and manage staff performance, including progressive discipline.
• Recruit, onboard, and schedule staff; ensure accurate payroll and shift coverage.
• Respond to crises (seizures, overdoses, deaths) and provi...