Job Description
Job Description
The Outreach Coordinator supports Willdan’s Small Business & Nonprofit Program by managing customer outreach, communication, and relationship-building for Con Edison’s energy efficiency initiatives. This role focuses on informing customers—not selling—while ensuring consistent follow-up, organized communication, and strong engagement across diverse business and nonprofit sectors.
Responsibilities include managing inbound leads from Con Edison, conducting outreach to small businesses and nonprofits, supporting customer success surveys, and assisting marketing and contractor engagement efforts. The coordinator uses HubSpot and similar CRMs to send emails, segment contacts, track outreach activity, and maintain communication workflows. The role also involves attending community and industry events, preparing outreach reports, and collaborating with engineering, operations, and program management teams to keep customers informed and engaged.
We are a co...
The Outreach Coordinator supports Willdan’s Small Business & Nonprofit Program by managing customer outreach, communication, and relationship-building for Con Edison’s energy efficiency initiatives. This role focuses on informing customers—not selling—while ensuring consistent follow-up, organized communication, and strong engagement across diverse business and nonprofit sectors.
Responsibilities include managing inbound leads from Con Edison, conducting outreach to small businesses and nonprofits, supporting customer success surveys, and assisting marketing and contractor engagement efforts. The coordinator uses HubSpot and similar CRMs to send emails, segment contacts, track outreach activity, and maintain communication workflows. The role also involves attending community and industry events, preparing outreach reports, and collaborating with engineering, operations, and program management teams to keep customers informed and engaged.
We are a co...
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