Outpatient Assistant - Pathways

Position Objective:
Functions as the receptionist for the back desk, greeting patients and answering incoming calls. Checking in the patients and making sure appropriates forms are completed and signed by the patient.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Answers Intake Calls, completing the encounter in EPIC to gather sufficient history of substance use and documents insurance details.
2. Schedules appropriate appointments in a timely manner and refers caller to appropriate staff if needed.
3. Interacts with clinical staff as needed. Attends and participates in staff meetings.
4. Assembles new outpatient records with all contents needed.
5. Provides support, maintains chain of custody and clearly and accurately labels outpatient urine specimens for drug Screens according to established policies and pr...