Outlet Supervisor

We are seeking an enthusiastic and experienced Outlet Supervisor to join our team in the beautiful island of Phu Quoc, Vietnam. As an Outlet Supervisor, you will play a crucial role in ensuring the smooth operation of our food and beverage outlets whilst delivering exceptional guest experiences.

• Lead and supervise the outlet team, ensuring adherence to service standards and company policies
• Oversee daily operations, including staff scheduling, inventory management, and quality control
• Handle guest enquiries and concerns, offering professional, friendly, and engaging service
• Implement and maintain outlet policies, procedures, and service standards
• Ensure compliance with all safety and sanitation policies when handling food and beverages
• Motivate and mentor team members to achieve excellence in guest service
• Monitor and analyse outlet performance, identifying areas for improvement and implementing solu...