Outlet Manager - Nilai, Negeri Sembilan

Position Responsibilities

• Report directly to the District Manager of all issues (company operational targets, and ensure the consistency of operation, product delivery, customer service, and approach) and take prompt and necessary actions
• Manage daily operations such as providing support and guidance to all OSs within the locations assigned
• Coach outlet supervisor to manage shifts which include daily decisions to make, schedule, plan while upholding standards, product quality, and cleanliness
• Conduct the follow-up and ensure team member attendance is recorded
• Ensure sufficient manpower and headcount at their respective outlets for a smooth flow of daily operation
• Arrange training completely on time and follow up on the staff progress at the location.
• Participate in meetings and able to supervise the outlet schedules and operations
• Oversee outlets’ compliance with operational standards and c...