Job Description
Job Description
- Oversee the daily operations of assigned outlet(s), ensuring smooth and efficient service delivery in accordance with Fairmont standards
- Manage and supervise outlet staff, including scheduling, training, performance evaluation, and professional development
- Ensure strict compliance with health, safety, hygiene, and food safety regulations and company policies
- Monitor inventory levels, control costs, and manage procurement to optimize profitability while maintaining quality standards
- Maintain exceptional service quality and guest satisfaction by implementing and enforcing outlet standards and procedures
- Address and resolve guest complaints and concerns promptly and professionally to ensure positive experiences
- Prepare and manage outlet budgets, monitor financial performance, and submit regular reports to senior management
- Coordinate effectively with other hotel departments including hous...
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