Job Description

rtccom is seeking a Contact Center Manager in Sargodha Division, Punjab, Pakistan. This role is sales-focused and entails overseeing operations, driving inbound and outbound sales performance, while leading a team of Customer Service Representatives. The ideal candidate will have at least 3–5 years of experience managing contact centers, a strong background in sales coaching, and a proven track record of improving sales metrics.

This position offers a competitive base salary, performance-based incentives, and the opportunity to impact customer satisfaction and revenue growth directly.

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