Outbound Consultant

About ALPerformance

ALPerformance is a specialist Five9 consultancy built by ex-operators, not theorists. We optimize outbound strategy, maximise connect rates, and run high-performance contact centers across the UK and US. Agile, fast paced, high performing.

We deliver consistent, proactive, and transparent service. We anticipate needs, solve problems before they escape, and act as an extension of each client’s operation. Clients can rely on us for responsive, accurate, and dependable solutions that make complex systems simple and effective.

The Role

We’re looking for a Five9 Outbound Consultant who can both think and do, an operator who understands the grind of dialer performance and the art of optimization. You’ll manage client campaigns, refine outbound strategies, and keep systems running optimal.

This isn’t a “sit back and advise” job. You’ll be deep in Five9 daily, solving problems, improving performance, and driving tangible ROI...