Job Description
The OS&D Technician is a critical control point in the integrity of our freight operations. This role exists to resolve exceptions—lost, damaged, or unaccounted freight—quickly and accurately, protecting both customer trust and operational efficiency. In a high-volume service center, breakdowns in freight visibility or handling create real financial and reputational risk.
Success in this role means turning uncertainty into resolution: locating missing freight, ensuring proper disposition, and maintaining precise documentation that feeds downstream billing, claims, and operational performance. This position directly influences service reliability, cost containment, and customer satisfaction—making it a mission-critical part of the business.Act as the primary point of contact for OS&D-related inquiries from shippers and internal stakeholders Investigate and resolve ...
Success in this role means turning uncertainty into resolution: locating missing freight, ensuring proper disposition, and maintaining precise documentation that feeds downstream billing, claims, and operational performance. This position directly influences service reliability, cost containment, and customer satisfaction—making it a mission-critical part of the business.
What you’ll do
1. Own OS&D Resolution End-to-End
Ready to Apply?
Take the next step in your AI career. Submit your application to Roadrunner Transportation Services, Inc. today.
Submit Application