Order Taker

We are seeking a friendly and efficient Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our customer service team, you will be responsible for accurately taking and processing customer orders while ensuring a positive dining experience.

• Answer incoming calls and greet customers promptly and professionally
• Take accurate and detailed food and beverage orders from customers
• Input orders into the restaurant's order management system
• Communicate effectively with kitchen staff to ensure order accuracy
• Provide menu recommendations and answer questions about food items, ingredients, and preparation methods
• Upsell additional menu items when appropriate
• Handle customer inquiries, special requests, and complaints with patience and professionalism
• Process payments and handle cash transactions accurately
• Maintain a clean and organized workspace
• Collaborate with...