Job Description
We are seeking a detail-oriented Order Processing Specialist to manage the end-to-end entry of sales orders. You will be responsible for ensuring that every transaction is recorded accurately to maintain seamless operations between our sales, inventory, and finance departments.
Key Responsibilities
- Order Entry: Accurately input customer purchase orders into the system, ensuring correct product variants (SKUs), quantities, and pricing are applied.
- Workflow Management: Move orders through the sales lifecycle—from initial quotation to confirmed sales order—and monitor the status of outbound deliveries.
- Database Integrity: Maintain the CRM and contact database by creating new customer profiles and updating shipping/billing information to prevent delivery delays.
- Inventory Coordination: Monitor real-time stock levels; flag Out of Stock items and communicate lead times to the sales team or customers.
- Issue Resolution: Identify and res...
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