Order Processing Executive

Key Responsibilities

• Handle end-to-end order processing, including enquiries, quotations, sales orders, and purchase orders
• Manage customer communications on order status, pricing, delivery schedules, and product availability
• Prepare and maintain sales and export documentation (invoices, packing lists, certificates of origin, customs declarations, shipping instructions)
• Coordinate with internal teams (logistics, production, finance) and external partners (freight forwarders, carriers, customs brokers) to ensure smooth order fulfillment
• Support international trade operations across Malaysia, Thailand, China, Indonesia, Singapore, and Germany
• Apply Incoterms correctly to manage shipment responsibilities, costs, and risks
• Ensure compliance with export regulations, trade laws, and customs requirements
• Facilitate customs clearance and resolve shipment-related issues or discrepancies
• Prepare sales reports,...