Job Description
Join our dynamic team as a Business Order Administration & Customer Service Professional! Be at the heart of our customer experience, managing critical order processing operations and ensuring seamless delivery of products to our valued clients.
What will you do:
Administrative tasks related but not limited to:
- Booking orders into SAP
- Updating Customer Relationship Management (CRM) system SalesForce.com
- Using Microsoft SharePoint to manage order workload and route booking packages
- Working with Delivery organization and factory contacts to expedite shipments, return material, and resolve issues
- Taking ownership and accountability for orders booked and issue resolution
- Responding to Collections questions when neededCreating monthly reporting for order management
- Billing orders
- Participating in month end closing activities
- Being self‑motivated to be a high performer with l...
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