Job Description
Job Description:
Join our dynamic team as a Business Order Administration & Customer Service Professional Be at the heart of our customer experience, managing critical order processing operations and ensuring seamless delivery of products to our valued clients.
What will you do:
- Essential Responsibilities
Administrative tasks related but not limited to:
- Booking orders into SAP
- Updating Customer Relationship Management (CRM) system
- Using Microsoft SharePoint tool to manage order workload and route booking packages
- Work with Delivery organization and factory contacts to expedite shipments, return material, resolve issues.
- Take ownership and accountability for orders booked and issue resolution.
- Respond to Collections questions when needed.
- Creating monthly reporting for orders management.
- Billing orders.
- Participate in month end closing activities.
- Self...
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