Job Description

Essential Duties and Responsibilities
  • Receives customer orders via the customer directly, from the sales rep, from a customer portal or from eCommerce.
  • Ensures that all information is properly entered in ERP to be able to execute the customer order.
  • Verifies customers who place orders are properly set up in M3 as a customer, and coordinate with stakeholders where necessary to ensure new customer setup is completed.
  • Verifies product setup for new and existing product purchases. If products are not set-up, coordinate with the PUs to ensure that products are properly set-up for execution.
  • Verifies customer pricing is setup for the products that are on the purchase order, and coordinate setup with the business where necessary.
  • Assesses which is the appropriate order flow and manage the order entry process to ensure accurate transactions across business entities.
  • Confirms that customer purchase orders conform to ou...

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