Order Management Representative

What we are looking for

We are currently looking for an Order Management Representative to join our growing team The ideal candidate will play a major role in ensuring order accuracy and timely execution of all automatic and manual orders. If you enjoy working in a fast-paced, growth-oriented environment, have a keen eye for detail, and excellent communication skills along with a proven track record of providing exceptional customer service, this is a very exciting opportunity for you

Requirements

Responsibilities

Confirm and verify orders, ensuring the vendor order confirmation matches the PO sent to them which has all the customer's order details

Verify order details, including pricing, product specifications (e.g., size, fire rating, material), quantities, shipping instructions to ensure accuracy and prevent errors

Process additional payments for added services such as Lift Gate, Next Day Air shipping, etc.

Monitor vendor ord...