Job Description

RESPONSIBILITIES:

Account Balance Management – Authentication, Validation and Processing of payments/disbursements

  • Authenticates the instruction via callback/retrieval of voice call log

  • Reviews LOI in relation to the payment instruction

  • Checks funding of client accounts

  • Requests exception approval (as applicable)

  • Encodes payments/disbursements/transfers orders in System of Record (PBSyss)

  • Performs transaction screening on remitter and beneficiary account to establish validity of transaction based on client’s profile (e.g., NLDS/OFAC)

  • Ensures compliance with internal and external /regulatory policies/procedures/guidelines in the performance of the above tasks

  • Provides timely response/feedback to inquiries, requests, investigations from internal customers

  • Liaises with WMG and Operations Settlements Unit to ensure processing of all orders daily

    • Order Management –...

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