Job Description

**Order Management Manager**

The Order Management Manager provides support to our Hospital Patient Monitoring team and is responsible for overseeing sales order creation and delivery to ensure that the customer receives the ordered goods in the right time and on the right place.

**Your role:**

+ Acts as a point of contact for business/market escalations and drives continuous improvement initiatives, introducing new processes and policies, while ensuring adherence to both new and existing procedures.

+ Manages key customer relationships and guides the team to understand customer needs, delivering exceptional service and leading internal and external audits at the company code level.

+ Evaluates team performance by setting targets and providing constructive feedback to enhance individual and team performance. Supports team members in capturing issues and driving solutions, ensuring the involvement of the correct stakeholders for effective reso...

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