Order Management Associate

ORDER MANAGEMENT ASSOCIATE

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

DUTIES AND RESPONSIBILITIES

Duties & Responsibilities

• Enrich sales orders and generate purchase orders in Oracle EBS
• Direct day to day order processes, including timelines, quality, proof approvals, shipping and tracking
• Manage order scope changes including updating PO's, sending revised artwork and gaining client approval on changes
• Ensure orders are turned over to Post Production Associates within 1 business day of order going into production
• Communicate timely order status to the Account Manager, CSC and/or client
• Proactively manage order milestones and provide solutions to issues
• Inform Supervisor of any potential issues...