Job Description

The Order Entry Support is responsible for processing customer orders, providing exceptional customer service, and supporting various departments within the organization.

General Responsibilities
• Processes customers orders accurately and in a timely manner using the company's order management system
• Verifies order details, including product codes, quantities, pricing, and shipping information, to ensure accuracy and completeness
• Communicates with customers via phone, email, or other channels to clarify order details, providing order status updates, and address inquiries or concerns
• Coordinates with warehouse and logistics teams to ensure timely fulfillment and delivery of orders, and resolves any issues or delays that may arise
• Assists with problem resolution for order-related issues, such as discrepancies, errors, or returns, by liaising with other departments and providing timely solutions
Experience / Qualifications
• Relevant work ex...

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