Order Desk Coordinator

Overview

Our client is a global leader in industrial heating equipment, and they are immediately seeking a temporary Order Desk Coordinator to help them through their busy season!

Responsibilities

• Manage ERP systems and order data for all incoming customer orders.
• Prepare, issue, and track client invoices.
• Respond to and resolve client billing inquiries efficiently.
• Ensure accuracy of data entry and correct billing discrepancies.
• Maintain and update sales orders through the order lifecycle.
• Clearly and efficiently communicate with customers through phone and email.
• Help solve issues in a timely and professional manner.
• Actively work to meet customers’ needs and create a positive experience.

Qualifications

• Previous experience in Industrial Customer Service is preferred.
• Post-secondary degree or diploma in a related discipline is an asset...