Job Description

The Order Administration Specialist will manage all aspects of incoming spectroscopy orders for domestic, international and intercompany territories. Interdepartmental collaboration to assist in maintenance of proficient order processing. Support global sales teams regarding information pertaining to order receipt, status, delivery, and invoicing. Manage phone inquiries and emails in an efficient and professional manner, routing them to the appropriate support personnel if needed. Coordinate deliveries with operations teams.


Essential Duties

  • Coordinate administration of incoming orders, including communication maintenance between Sales, customers, and production teams and maintain adherence to documented workflows.

  • Manage order flow through process of order receipt, order review, booking, delivery updates, shipping, and invoicing.

  • Lead and maintain communication with customers, sales, and internal departments to confirm order specific...

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