Job Description
Job Summary –
· Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.
Years of experience needed 2–3
Technical Skills:
· Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
· Fluently communicate in English and Spanish
· Work closely with internal teams to identify system requirements
· High level of communication in general
· Able to meet client needs and offer the best solution.
· Sensitive communication
· Achievement of process knowledge and ongoin...
· Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.
Years of experience needed 2–3
Technical Skills:
· Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
· Fluently communicate in English and Spanish
· Work closely with internal teams to identify system requirements
· High level of communication in general
· Able to meet client needs and offer the best solution.
· Sensitive communication
· Achievement of process knowledge and ongoin...
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