Job Description

Job Summary
As a Senior Support Analyst – Oracle Fusion ERP, you will deliver high-quality, functional customer service and technical support for Oracle Fusion ERP modules. Drawing on your hands-on implementation and support experience, you will troubleshoot, document, and resolve complex customer issues while enabling knowledge sharing across the team. Your exceptional analytical, technical, and stakeholder engagement skills will directly enhance customer satisfaction and operational excellence.

Key Responsibilities

  • Engage business partners to gather requirements and translate functional needs into specifications for Oracle Fusion ERP solutions.
  • Provide exceptional customer service by diagnosing, replicating, troubleshooting, and resolving sophisticated and critical service incidents.
  • Ensure complete ownership and follow-through on customer issues, driving them to full resolution and delivering a high-quality support experience.

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    Job Details

    Location
    Noida, Uttar Pradesh, India
    Job Type
    Regular Employee
    Category
    Computer Occupations
    Posted Date
    February 27, 2026
    Deadline
    April 08, 2026